In today’s rapidly evolving technology landscape, legal departments are under increasing pressure to complete more work in less time, forcing them to prioritize urgent business requests and limiting their capacity for more strategic work. Corporate legal operations professionals love the idea of experimenting with automation but are frequently unaware of what’s realistically feasible. It’s sadly a fairytale to imagine a solution that precisely addresses an organization’s operational needs out-of-the-box. So how should one proceed with a workflow automation initiative?
Unleashing the Power of Workflow Automation for Legal Operations
Tom Stephenson
Director, Legal Operations Credit Karma
With over a decade of varied roles within the legal industry, Tom has worked alongside global law firms, Fortune 500 corporations, legal tech vendors, and alternative legal service providers to address issues impacting today's evolving legal operations, legal technology, and legal innovation landscape.
Tom focuses on driving legal operations to run smarter and faster while implementing right-sized technology solutions that provide meaningful data about how teams work. Tom serves as a trusted advisor to design-thinking executive stakeholders in corporate legal departments to identify business objectives, value perspectives, and process inefficiencies during periods of hyper-growth.
Tom is the host of Dear Legal Ops, a weekly podcast sharing anonymous stories to empower the next generation of legal operations professionals to dig deep to find and release their inner brilliance through courageous conversations, mentorship, and educational opportunities. Tom is a community thought leader and regularly speaks as an authoritative voice on innovative legal operations strategies that drive efficiency, innovation, and transparency within an organization, including Harvard Law School.