Adoption of legal technology continues to be a challenge for law firms and legal departments. As part of an ongoing series on adoption best practices, LTH is publishing a number of case studies showcasing particularly successful implementations during which innovation leaders have leveraged creative methodologies to drive high adoption. With each of these case studies, LTH provides insight and guidance from legal professionals who have actually used a change methodology in practice and illustrated its effectiveness. For this article, we spoke to Nicky Leijtens, the Head of Legal Operations at Benelux law firm NautaDutilh.
