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The problem of technology adoption in law firms has been a hot topic lately. This is not a new problem, nor is it one specific to technology. It’s a problem that likely dates back to the first time anyone tried to introduce new technology, new process, or indeed any change at all into a commercial legal environment.
It’s also not a problem specific to legal. The problem of adoption is fundamentally a problem of change management, and the notion of resistance to change has been written about at length for decades.