End-to-End CLM: The Landscape Overview

Lucy Bassli is an attorney, the author of The Simple Guide to Legal Innovation, CLM Simplified: Efficient Contracting for Law Departments, and a former Assistant General Counsel of Legal Operations and Contracting at Microsoft. While at Microsoft, she redefined how legal work is done and created one of the first managed service engagements with her alma mater’s law firm, Davis Wright Tremaine. Lucy also served as a Deputy General Counsel and first Head of Legal Operations at Snowflake.

Lucy was tapped to teach the Legal Operations course for Suffolk University Law School’s Legal Innovation & Technology Certificate Program, and has a deep partnership with Dentons, the world’s largest law firm, to deliver legal operations consulting to corporate legal departments.

Lucy is a highly sought-after legal industry expert who works with corporate legal departments and law firms on legal service delivery, automation, smart risk-taking, and alternative resourcing models. She educates and consults with lawyers to take best practices in the legal industry to a new level. Lucy is also a strategic advisor for LawGeex, an AI legal start-up that automates contract review.

Lucy is a frequent writer and speaker on legal services innovation, legal technology, and legal process outsourcing. In 2015, she was named to the National Law Journal list of Outstanding Women Lawyers and in 2021 was recognized as an honoree of Women of Legal Tech by the ABA. In 2022, Thinkers360 named her one of the Top 50 Global Thought Leaders and Influencers on Startups.