JND performs the following services:

Class Action Administration
JND’s class action arm handles all aspects of public outreach, including email campaigns, mail processing for incoming and outgoing mail, a full spectrum of call center services, developing and deploying websites with interactive claims filing capabilities, processing claim forms, distributing checks and other compensation, and all other ancillary back-office services.

eDiscovery
The JND eDiscovery team works closely with corporate counsel, plaintiff and defense firms, and government legal departments to implement strategic and defensible eDiscovery programs. JND has been recognized as one of the best end-to-end eDiscovery solution providers in the country and holds provisional patents for three proprietary software applications, LayerCake™, MachOne™ and OneSearch™.

Government Services
JND is routinely engaged by federal entities to provide settlement administration services. They are an authorized vendor of the Federal Trade Commission (“FTC”) and the Securities and Exchange Commission (“SEC”). 

Incident Response Services
Successfully responding to a data breach requires forensic identification, a detailed understanding of the impacted data, comprehensive noticing and communication capabilities, and remediation services in the form of credit, dark web, PII and PHI monitoring. 

Legal Notice Programs
A strong notice program gives class members comprehensive and clear information regarding the settlement and their legal rights. JND’s team of Legal Notice Experts have extensive experience creating and implementing innovative notice programs that effectively reach class members, inform them about their legal rights and options, and allow them time to easily respond. 

Mass Tort & Lien Resolution
JND provides a full suite of mass tort administration and lien resolution services. Their team has the experience and expertise to manage client intake, screening, and retention; medical record retrieval and review; Plaintiff Fact Sheet preparation including a unique online website offering; claims and settlement administration; lien resolution; and disbursements.